How to Choose the Right Virtual Assistant for your Business
Please raise your hand if you are searching for a Virtual Assistant currently or if you have ever looked for one.
When you think about it, you are hit with a lot of questions.
Well, there is good news. Searching for your ideal Virtual Assistant that you would love to work with can be an easy process. With the right tips, you would be able to determine the Virtual Assistant who would be a good fit for you and vice versa.
I will walk you through some tips that would guide you in choosing your ideal Virtual Assistant. I have written this post because it is necessary to collaborate with someone whom you can trust and have a long-term partnership. I do not have a Virtual Assistant agency but I would like to help people who want to work with a Virtual Assistant.
The tips that I have created below should be done after you have received proposals from Virtual Assistants who would like to work with you and you are in the process of selecting the right one. I am assuming that you would take the time to set up a video call with your potential Virtual Assistants. It is important to meet them virtually. It could be done either via Skype, Google Hangouts, or Zoom. Since you will be working remotely always and probably will not meet in person ever, it would be nice to get to know your VA more via a video call before accepting them as part of your team. Some people are more expressive when they talk but others through writing.
Ask yourself these important questions to get to the root of the type of person you are looking for:
What is your communication style?
Freelancers are from different parts of the world. There are people who do not mind working with someone who is in a different time zone as long as you will both agree to a consistent means of communication. You have to be clear on this right away. Choose the type of messaging app that you would like to use. Mention it and ask if your potential Virtual Assistant knows how to use it. You also have to explain whether or not you would be comfortable in receiving messages during weekends. Setting a boundary is also important.
How do you like to manage your team?
Take the time to explain how you want to manage things virtually. Using a management software such as Asana, Basecamp and Trello is awesome! If you have not tried it, I suggest that you should do it. It will simplify your team's work by allocating and scheduling projects. You will also receive updates via email from the management software that you have chosen to use.
How do you want to keep things organized?
Working with team members and handling different projects requires great organizational skills and time management. It would be wise to use a time-tracking software such as Toggl. You should also be open to receive suggestions from your Virtual Assistant in terms of process improvement and prioritizing tasks. If you will let your Virtual Assistant handle your Gmail inbox, then you have to create a daily schedule and inform her or him about the important emails that need a response immediately. Make sure not to delegate so many tasks to your Virtual Assistant that she or he will not be able to handle realistically. Pay attention to the quality of your team's work. You should probably consider working with two or more Virtual Assistants if your business is growing rapidly. Also, setting a personal time is part of being organized.
What is the rate that you are willing to pay?
Be honest with yourself and to your potential Virtual Assistant of how much you can pay. Keep in mind that you are working with someone who has an online business too. Determine if you want to work with someone on an hourly, weekly, project-based tasks or monthly retainers.
How do you want to proceed with after the video call?
Provide feedback to the Virtual Assistants that you have talked to. Send them an email even if you did not choose them. It would be a nice gesture. Decide whether or not you want to have a trial period for a few weeks or start. If you have not worked with someone remotely, there are many things that you need to prepare such as a contract. You also have to determine how you would want your future Virtual Assistant to access your password. LastPass is a password manager and generator app that locks your personal passwords and information in a secure environment.
My last piece of advice is to make sure that your personalities click. You would be working with someone who would help your business grow and uplift you.
Ask this final question about your potential Virtual Assistant.
Do you see yourself having a cup of coffee with this person?